A clear process before work begins.
LOTS assesses the property, confirms a suitable scope and coordinates insured operations around the surfaces, site conditions and people using the building.
Assess the property
The assessment considers the visible condition, surface type, surrounding activity, access constraints and customer objective before a service is proposed.
Confirm the method and scope
LOTS selects a suitable combination of access, water, treatment and reporting, then confirms the proposed scope with the property team.
Plan and deliver the work
Equipment checks, site conditions, public movement and normal property activity inform how the insured operation is planned and delivered.
Review and document the work
The property team receives the agreed completion information, visible condition notes and recommendations for any appropriate follow-up or recurring care.
Controls that protect the property and the people around it.
- Surface suitabilityThe material, finish and visible condition help determine a suitable cleaning approach.
- Site conditionsWeather, access and navigation conditions are reviewed before equipment is deployed.
- People and property usePublic movement and normal building activity shape how the work is planned and coordinated.
- Water and treatmentWater quality, pressure and treatment compatibility are considered together for the assessed surface.
Purpose-built capability, selected for the property.
The equipment supports access to suitable hard-to-reach areas. The assessment determines whether, where and how it fits the work.
- Cleaning platform
- A JTC30 modular cleaning aircraft supports work on suitable hard-to-reach exterior areas.
- Site visibility
- FPV visibility and obstacle-awareness equipment support operator oversight around the property.
- Water delivery
- A dedicated ground system supplies water within the requirements of the assessed surface and site.
- Operating approach
- Pre-use checks, assessed conditions and visual oversight guide when and how the equipment is used.
Tell us about the property.
Share the location and what needs attention. LOTS will review the basics, contact you within 24 hours and confirm the suitable next step.